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35-14 192nd Street Unit #1C, Flushing
$228,000
1 Beds ⋅ 1 Baths ⋅ 1037929 MLS
Welcome to 35-14 192nd Street, Unit 1C, a charming garden-style co-op nestled in the Auburndale section of Flushing. This inviting residence offers a comfortable layout with a welcoming living room, a well-proportioned bedroom, kitchen, dining area, and full bathroom. The living room and bedroom benefit from a generous amount of natural light, creating a bright and pleasant atmosphere throughout the home. Set within a garden-style community, this residence offers a peaceful neighborhood setting while keeping everyday conveniences close at hand. The location provides excellent access to shopping, dining, parks, and transportation. Residents can enjoy the nearby shops and restaurants along Francis Lewis Boulevard and throughout the surrounding Flushing and Auburndale neighborhoods, while outdoor enthusiasts can take advantage of nearby Bowne Park, Kissena Park, and Kissena Corridor Park. For commuters, the Auburndale Long Island Rail Road station is approximately 0.18 miles away, providing convenient service along the Port Washington Branch, with additional LIRR access available at Broadway and Bayside. Local bus service is also nearby, including the Q28 and Q76, adding convenient connections throughout Queens. With its bright living spaces, garden-style setting, $671 monthly maintenance, and convenient access to transportation, shopping, dining, and recreation, Unit 1C presents an excellent opportunity to own a home in an established Flushing neighborhood.

35-14 192nd Street Unit #1C, Flushing

54-40 Little Neck Parkway Unit #6G, Little Neck
$249,000
1 Beds ⋅ 1 Baths ⋅ 1039783 MLS
WHY SETTLE FOR ORDINARY WHEN YOU CAN HAVE TOP-FLOOR LIVING, WATER VIEWS & INDOOR GARAGE PARKING! Welcome to #6G at Valerie Arms, where spacious living, beautiful water views, abundant natural light, and a truly carefree lifestyle come together. This rare top-floor one-bedroom, one-bath apartment offers something buyers don't often find at this price point: beautiful views, oversized windows, generous living space, updated kitchen and bathroom and a transferable indoor garage parking space included with the apartment significant convenience and value, especially for those who want the security and protection of indoor parking year-round. (Additional fee per month of $155). Step inside and immediately appreciate the natural light pouring through the oversized windows. The spacious living room and dining area provide plenty of room for entertaining, relaxing, or creating a dedicated home office or work-from-home space. The beautiful views create a peaceful backdrop that you'll enjoy throughout the day. The updated kitchen offers generous cabinetry, a tiled backsplash, and stainless-steel appliances, including a stove, dishwasher, microwave, and refrigerator. The updated bathroom features a fresh, contemporary look and convenient shower. The large bedroom provides comfortable living space with room for your furniture and storage needs. At Valerie Arms, you can leave the mowing, shoveling, landscaping, and exterior maintenance behind. Lock the door and go. Spend less time worrying about your home and more time enjoying it. The community offers a live-in superintendent and 24-hour security, plus a pool and fitness center (additional fees apply). Maintenance includes heat, gas, water, and real estate taxes,(you are responsible for electric and cable) providing the convenience of having many major household expenses incorporated into your monthly maintenance. And the location is exceptionally convenient—close to shopping, restaurants, parks, transportation, major hospitals, and everyday necessities.

54-40 Little Neck Parkway Unit #6G, Little Neck

141-03 79 Avenue Unit #2K, Flushing
$355,000
2 Beds ⋅ 1 Baths ⋅ 1039767 MLS
Regency Gardens- Move right into this beautifully renovated 2-bedroom, 1-bath southeast corner co-op located on the second floor. Filled with natural sunlight, this bright corner unit offers open park views, a spacious layout, and a comfortable, move-in-ready living space. Investor-friendly with immediate subletting permitted, making it an excellent opportunity for both homeowners and investors. Building amenities include a laundry room and rentable storage units. Parking is available via a waitlist (approximately $150/month). Living space approx 900 sqft. The monthly maintenance is $1,029, covering nearly all utilities except electricity and cooking gas. Conveniently located near the Q20, Q44 and Q46 bus lines, E & F subway lines, and the LIRR, providing an easy commute. Enjoy nearby shopping, restaurants, parks, school, and house of worship.

141-03 79 Avenue Unit #2K, Flushing

25-08 43rd Avenue Unit #2B, Long Island City
$878,000
1 Beds ⋅ 1 Baths ⋅ 1039707 MLS
The Icon — Newest Development In LIC Unit 2B is a well-designed 1-bedroom, 1-bathroom residence offering a thoughtfully laid-out living space. The residence features warm wood tones, wide-plank oak flooring, refined stone finishes, smart lock keyless entry, and soaring 11 ceilings, creating a comfortable and modern living environment. The modern kitchen is equipped with built-in Bosch appliances, including an electric induction stove, refrigerator, oven, and dishwasher, complemented by marble countertops, custom LED wood cabinetry, and a fully vented kitchen hood. A Bosch stacked washer and dryer is also included in the unit. The bathroom features high-end Kohler fixtures, radiant heated floors, oversized porcelain tile, and custom vanity mirrors, delivering a clean and modern design. Located in a boutique building with just 39 residences, The Icon offers a curated selection of amenities, including outdoor recreation area, fitness center, resident lounge, bicycle storage, and a Latch virtual doorman system. The building is designed to provide both privacy and convenience. The location is ideal, surrounded by neighborhood dining, cafe, and daily essentials. With access to the E, G, M, R, N, W, and 7 subway lines, the building offers seamless connectivity to Manhattan, Queens, and Brooklyn, making it an excellent choice for both living and investment. The complete offering items are in an Offering Plan available from Sponsor. File No. CD250223. Sponsor: Central Realty LIC, LLC, 142-22 37th Avenue, 5th Floor, Flushing, New York 11354. Equal Housing Opportunity.

25-08 43rd Avenue Unit #2B, Long Island City

12021 Riviera Court Unit #5B, College Point
$820,000
3 Beds ⋅ 2 Baths ⋅ 1039640 MLS
Waterfront Triplex Condo | Private Terrace, Skylights & Assigned Parking Tucked away in the gated Riviera Court community, this seldom-offered three-level condo brings bright sunlit interiors and breathtaking, unblocked East River panoramas. Spanning 1,365 square feet, the residence offers thoughtfully designed living space spread over three distinct floors, brightened by skylights throughout the entire home. This unit includes 3 bedrooms and 2 full bathrooms. alongside the convenience of in-unit washer and dryer. Designed as a secluded personal retreat, the oversized primary bedroom comes with a private en-suite bathroom fitted with a jetted jacuzzi tub plus standalone shower. Step out from the main living zones onto a generous private balcony, where you can enjoy direct front-facing water views. One dedicated assigned parking spot #5 is included with the property. The pet-friendly gated community places you close to College Point parks, local shopping destinations and Queens public transit. Enjoy the quiet charm of waterfront living with all daily amenities easily within reach.

12021 Riviera Court Unit #5B, College Point

88-31 88th Street, Woodhaven
$748,000
3 Beds ⋅ 3 Baths ⋅ 1039692 MLS
Beautifully maintained 3 bedrooms, 2.5 bathrooms home in the heart of Woodhaven, offering comfort, charm, and convenient city living. This inviting home features hardwood floors throughout, an open-concept kitchen, and a separate entrance to the basement for added flexibility. Recent improvements include a new roof and siding approximately 3 years ago, plus a beautifully updated backyard completed just 2 months ago—perfect for outdoor entertaining, relaxing, and enjoying your own private space. Located near Jamaica Avenue with convenient access to the J/Z subway lines and Q56, Q11, Q52-SBS, and Q53-SBS bus routes, making commuting throughout Queens and NYC easy. Enjoy close proximity to Forest Park, one of Queens’ largest green spaces, featuring scenic trails, recreational fields, tennis courts, and more. Equity Playground and additional neighborhood amenities are also nearby.

88-31 88th Street, Woodhaven

2 Bay Club Drive Unit #10Z3, Bayside
$779,000
2 Beds ⋅ 2 Baths ⋅ 1039505 MLS
River Views, Private Balcony & Move-In Ready at The Bay Club! Welcome to this beautifully updated 2-bedroom, 2-bath residence at the prestigious Bay Club in Bayside. Bright, spacious and truly move-in ready, this exceptional home combines comfortable living with beautiful river views and the resort-style lifestyle The Bay Club is known for. The well-designed layout features a generous living and dining area, updated kitchen and baths, two spacious bedrooms, excellent closet space, and a private balcony where you can relax and enjoy the open water views. The primary bedroom includes its own full bath, while the second bedroom offers plenty of flexibility for family, guests, or a home office. The Bay Club is a full-service gated community offering 24-hour security, doorman and concierge service, a year-round indoor swimming pool, fitness center, tennis and pickleball courts, basketball, recreation and lounge areas, children’s play areas, and numerous on-site conveniences. Monthly common charge is $1,187.75. Parking is available for an additional monthly fee: $109 for indoor parking or $76 for outdoor parking. Conveniently located near shopping, transportation, parks and major highways. Updated. Spacious. Move-in ready. River views. Private balcony. Full-service resort-style living — welcome home to The Bay Club!

2 Bay Club Drive Unit #10Z3, Bayside

205-13 114th Drive, Saint Albans
$900,000
6 Beds ⋅ 2 Baths ⋅ 1039589 MLS
CHARMING HOME in desirable Saint Albans. This well-maintained residence boasts three generous floors of comfortable living space. The 1st Floor features 2 spacious bedrooms, a bright living and dining area, a functional kitchen, and a full bathroom. The 2nd Floor includes 2 additional bedrooms, a kitchenette, and another full bathroom. The 3rd Floor offers 2 more bedrooms. The fully finished basement features an outside entrance, perfect for a home office, recreation room, or guest suite. Excellent proximity to schools, public transportation, and neighborhood shopping. The practical floor plan and multiple living spaces make this an exceptional value for buyers seeking room to grow in a stable, established community.

205-13 114th Drive, Saint Albans

67-38 108th Street Unit #C/34, Forest Hills
$279,000
1 Baths ⋅ 1039576 MLS
Welcome to this spacious and sun-filled studio residence at the highly sought-after Grover Cleveland building, ideally located at 67-38 108th Street in the heart of Forest Hills. This home enjoys a bright southern exposure, hardwood floors throughout, and a well-designed layout that offers generous proportions and excellent natural light. Upon entry, you are welcomed by a large foyer with double closets, providing exceptional storage and a true sense of separation from the living space. Straight ahead is an expansive living room with ample room for both living and dining, perfect for everyday living or entertaining. Just off the living area is an oversized junior bedroom that comfortably fits a queen-size bed, dressers, and additional furnishings, featuring dual-exposure windows that create a bright and airy retreat. Off the foyer, the updated kitchen showcases crisp white cabinetry, sleek black hardware, stainless steel appliances, quartz countertops, and a classic subway tile backsplash, offering both style and functionality. The renovated bathroom features floor-to-ceiling stone tile, a pedestal sink, and a glass-enclosed tub/shower, while a walk-in closet just outside the bathroom adds even more coveted storage and completes this perfectly laid-out home. This well-maintained, full-service doorman building offers outstanding amenities including valet parking, a fully equipped gym, private storage, bike room, and a cheerful playroom. Commuters will appreciate the unbeatable location with easy access to the G, M, R, E, and F subway lines, the Long Island Railroad, Q11 and Q12 express buses, and major highways including the LIE, Grand Central Parkway, and Jackie Robinson Parkway. Just moments from Austin Street’s vibrant mix of restaurants, boutiques, cafes, and everyday conveniences, this Forest Hills gem is ideal for a first-time buyer, downsizer, or anyone seeking comfort, convenience, and community in one of Queens’ most desirable neighborhoods.

67-38 108th Street Unit #C/34, Forest Hills

146-14 35th Avenue Unit #7A, Flushing
$689,000
2 Beds ⋅ 2 Baths ⋅ 1039564 MLS
Bright and spacious 2-bedroom, 2-bathroom residence offering approximately 884 square feet of well-designed living space. The home features an open-concept layout, a sun-filled living room, private balcony, and in-unit washer and dryer. The kitchen is equipped with brand-new appliances, while the washer and dryer are approximately one year old. Monthly HOA is $399.31,Parking is available separately and may be purchased for $50,000 or rented on a monthly basis, subject to applicable building or association terms. Located approximately one block from Northern Boulevard, with nearby restaurants, supermarkets, coffee shops, shopping, and other everyday conveniences. Transportation options include the Q13, Q28, and Q65 bus lines, with access to Downtown Flushing and Main Street and connections to the 7 subway line. An appealing opportunity featuring approximately 884 square feet of living space, a private balcony, updated kitchen appliances, in-unit laundry, and convenient access to transportation and neighborhood amenities.

146-14 35th Avenue Unit #7A, Flushing

67-71 Cloverdale Lane Unit #148, Oakland Gardens
$598,000
1 Beds ⋅ 1 Baths ⋅ 1039533 MLS
Welcome to 67-71 Cloverdale Lane, a beautifully maintained one-bedroom one full bath garden-level residence in the desirable ParkRidge community of Oakland Gardens. This home has an open layout and king sized bedroom with plenty of closet and storage space throughout. Ideally situated in a quiet interior cul-de-sac, this approximately 834-square-foot home offers a comfortable and spacious layout with excellent natural light and a warm, inviting feel throughout. The residence has been carefully maintained and features newer windows, heating and air-conditioning systems, boiler, and washer and dryer, providing important updates while leaving plenty of opportunity to make the space your own. Located in the desirable 26th school district, steps away from all Alley Pond Park has to offer. A dedicated parking space and full size crawl space for storage adds everyday convenience, while the peaceful interior location provides a welcome sense of privacy within the community. ParkRidge offers an outdoor pool, gym, community room and immaculately maintained park-like grounds.

67-71 Cloverdale Lane Unit #148, Oakland Gardens

77-12 35th Avenue Unit #A11, Jackson Heights
$640,000
2 Beds ⋅ 1 Baths ⋅ 1039236 MLS
Interior Photos Coming Soon Beautifully gut-renovated first-floor 2-bedroom co-op combining modern finishes with preserved prewar character in the Jackson Heights Historic District. Enter through a gracious dining foyer, large enough for a true dining area and framed by original arched openings. Three deep closets in and around the foyer provide excellent storage. The renovated eat-in kitchen features white wood cabinetry, granite countertops and stainless steel Samsung appliances, including French-door refrigerator, dishwasher, microwave and electric range. A charming corner-windowed dining area accommodates a bistro or small table for casual meals. The spacious living room features approximately 9-foot ceilings, refinished original hardwood floors, large north-facing windows and two original built-in bookcases. The primary bedroom with three windows and northern/western exposures. Bedroom 2 is cozy with a large window and closet. The gut-renovated windowed bathroom features a tub plus separate glass-enclosed shower with recessed lighting, modern mirrored medicine cabinet and preserved original built-in medicine cabinet and hamper. Additional updates include an upgraded circuit-breaker panel, refinished original hardwood flooring throughout the main living spaces, new kitchen and bath flooring, and new touch-button lift-and-lower blinds on most windows. Residents enjoy a spectacular landscaped private garden with lawns, mature plantings and teak tables and seating. Six-story elevator building with basement laundry, bicycle storage, additional storage (fee/availability may apply), live-in superintendent and assistant superintendent. Maximum two pets permitted; dogs under 30 lbs. Subletting permitted subject to co-op rules. Approximately 4½ blocks to the E, F, M, R and 7 trains and LaGuardia Airport bus connection. Convenient to Travers Park, Paseo Park/34th Avenue Open Street, library, year-round Sunday farmers market, restaurants, shops and neighborhood services.

77-12 35th Avenue Unit #A11, Jackson Heights

23-55 Bell Boulevard Unit #1H, Bayside
$485,000
3 Beds ⋅ 2 Baths ⋅ 1038272 MLS
Welcome home to this spacious 3-bedroom, 2-full-bath apartment offering approximately 1,200 square feet of comfortable living space. Each bedroom features generous double closets, plus three additional closets provide exceptional storage throughout. The renovated kitchen boasts stainless steel appliances, including a range with built-in air fryer, while the dining and living rooms feature classic hardwood parquet floors. Building amenities include a laundry room, fitness room, playground, and tennis courts. One parking space is included for just $20/month. Conveniently located down the block from the QM2 and QM32 express buses to Manhattan and just 1.3 miles from the Bell Blvd LIRR station. Maintenance includes all utilities except electric.

23-55 Bell Boulevard Unit #1H, Bayside

150-33 Jewel Avenue Unit #303B, Flushing
$260,000
1 Beds ⋅ 1 Baths ⋅ 1039261 MLS
Motivated Seller! Great Opportunity! Bright and desirable second floor 1 bedroom coop offering comfort, convenience and excellent value! The home features hardwood floors throughout, large windows providing abundant natural light and excellent ventilation, a spacious living room, a kitchen with ample cabinet storage, and a generously sized bedroom with plenty of room for furniture and storage. Pet-friendly building with no flip tax. Enjoy the added benefit of solar-powered electricity, helping keep monthly utility costs lower. Parking stickers are available for only $15/month. Maintenance includes all utilities except electricity. Conveniently located near everyday amenities and multiple bus lines with direct service to Flushing, including Q25, Q34, Q74, Q44, QM4, and Q64. A wonderful opportunity to own a comfortable home in a convenient and well-established neighborhood. Bring your vision and make this home your own! This is the perfect opportunity to renovate and create a space tailored to your taste.

150-33 Jewel Avenue Unit #303B, Flushing

220-15 75th Avenue Unit #86A2, Oakland Gardens
$310,000
2 Beds ⋅ 1 Baths ⋅ 1039370 MLS
Welcome to Windsor Oaks in the desirable Oakland Gardens neighborhood! This spacious 2-bedroom, 1-bath co-op offers a comfortable and functional layout with beautiful hardwood floors throughout, a generously sized living room, an eat-in kitchen, and two well-proportioned bedrooms with plenty of natural light. Enjoy the peaceful, park-like setting of the Windsor Oaks community while remaining conveniently close to shopping, dining, parks, and major roadways. Transportation is easily accessible, with the Q27 and Q88 buses nearby, along with the QM5, QM8 and QM35 express buses offering convenient service to Midtown and Downtown Manhattan. Additional highlights include two parking stickers provided for resident parking on a first-come, first-served basis. Subletting is permitted after two years of owner occupancy, offering added future flexibility. Pets are welcome, including dogs. Outdoor enthusiasts will appreciate being just one block from Alley Pond Park, with convenient access to its trails, playgrounds, sports facilities, and expansive green space.

220-15 75th Avenue Unit #86A2, Oakland Gardens

11433 145th Street, Jamaica
$685,000
2 Beds ⋅ 2 Baths ⋅ 1039268 MLS
Welcome Home Beautifully Maintained 2 Bedroom, 2 Bathroom Single Family Residence Step into comfort and convenience with this impeccable perfectly designed for modern living. Featuring 2 spacious bedroom and 2 pristine bathrooms. This property offers a warm, inviting atmosphere from the moment arrived. Move in ready meticulously cared for save time and effort. Finished basement versatile lower-level ideal for office, room or guest area. Private driveways enjoy ultimate convivence, security off the street parking. Comfortable Layout thoughtfully designed living spaces maximized naturality and flow effortlessly from room to room. Why you will Love it: Whether you are first time homebuyer looking to settle into a charming space or searching for a low maintenance property, that checks every box, this home style, function, and peace of mind.

11433 145th Street, Jamaica

9508 Shore Front Parkway, Rockaway Beach
$998,888
3 Beds ⋅ 3 Baths ⋅ 1039235 MLS
OCEANFRONT ROCKAWAY LIVING AT ITS BEST! Wake up to ocean views and enjoy the beach just outside your door! This spacious three-level single-family home offers over 2,100 sq ft of living space, 3 bedrooms, 3 full baths, an ocean-facing balcony and two designated parking spaces in a prime Rockaway location. The main living level features a spacious living room, dining area and kitchen with granite countertops. Step out to your private balcony with stunning ocean views and enjoy the beauty of the Atlantic Ocean and glorious sunrise/sunsets. Upstairs you’ll find all three bedrooms, including a primary suite with its own full bath and beautiful ocean views. An additional full bath serves the other two bedrooms, while a skylight at the top of the stairs brings natural light into the upper level. There is also plenty of closet and storage space throughout the home. The first floor adds even more flexibility with two generously sized rooms, a full bathroom and utility closet—ideal for a home office, den, guest space, playroom or whatever best suits your needs. Both the living room and primary bedroom feature motorized storm shutters, offering added protection and the convenience of securing them at the touch of a button. Two designated parking spaces in the rear are another great feature in this beachfront location. Spacious, charming and filled with natural light, this home offers the space, views and location to truly enjoy the Rockaway lifestyle. With the Atlantic Ocean right outside your door, this is a special opportunity to make beachfront living your own.Schedule your private showing today.

9508 Shore Front Parkway, Rockaway Beach

61-20 Grand Central Parkway Unit #A 1205, Forest Hills
$359,000
3 Beds ⋅ 2 Baths ⋅ 1039025 MLS
Welcome to this beautiful and spacious 3 bedroom apartment, converted from a huge 2 bedroom . located on the 12th floor of the desirable Fairview luxury cooperative development. This bright and generously sized home features beautiful hardwood floors, oversized bedrooms, and an abundance of closet space. The windowed kitchen provides excellent natural light, while one of the bathrooms also features a window. Private terrace with amazing views. Enjoy spectacular panoramic views of the lake from this high-floor private terrace. A private garage space is available immediately with the apartment, adding exceptional convenience. This full-service luxury building offers a 24-hour doorman, recently upgraded electrical systems, a newly renovated 24/7 laundry room, and beautifully maintained common areas. All utilities included in the monthly maintenance.

61-20 Grand Central Parkway Unit #A 1205, Forest Hills

162-30 Powells Cove Boulevard Unit #2C, Beechhurst
$339,000
1 Beds ⋅ 1 Baths ⋅ 1036728 MLS
* PARKING SPOT INCLUDED — Space J69 located directly outside your unit. Owner will pay the transfer fee at closing and provide a $10,000 renovation credit. Le Havre on the Water, one of Beechhurst's highly desirable Co-Ops. Features tall white mica cabinets, white appliances, black countertops, and convenient breakfast bar for two that gives the kitchen a crisp, modern look. Tile flooring flows throughout the kitchen, dining area, and bathroom. Carpeting adds comfort to both the living room and bedroom. Large floor to ceiling closets are found in the living room, hallway and bedroom. Recessed lighting is found throughout. Looking for oudoor space~sit outside on your 20-ft terrace with wall- to-wall windows & enjoy your morning coffee. *Exceptional on-site amenities include: Swimming pools, Tennis courts, Fitness center, Clubhouse ~& ~Playground Conveniently located w/both Q15 into Main Street & QM2 into NYC. Located blocks to 154th St shopping and minutes to local highways & bridges. Call for Private viewings.

162-30 Powells Cove Boulevard Unit #2C, Beechhurst

9729 64th Road Unit #7E, Rego Park
$745,000
2 Beds ⋅ 2 Baths ⋅ 1039183 MLS
Spacious 2BR/2BA Corner Unit with Balcony in Luxury Rego Park Condo | No Transfer Tax for Buyers Welcome to this beautifully maintained 2-bedroom, 2-bathroom resale unit with a private balcony in the prestigious REGO TOWER 64TH ROAD CONDOMINIUM—a premier luxury building located in the heart of Rego Park, one of the most convenient and sought-after neighborhoods in Queens, NYC. Apartment Highlights: No transfer tax for buyers—a rare and valuable resale opportunity Corner layout with abundant natural light from oversized windows Elegant hardwood floors throughout Modern kitchen with custom lacquer cabinetry and high-end stainless steel appliances Spacious bathrooms featuring sleek vanities and LED-lit mirrors, both inside and out Private in-unit washer and dryer High-efficiency heating and cooling system for year-round comfort Private balcony for your morning coffee or evening unwind Luxury Building Amenities: Elevators and secure entry Fitness center with outdoor deck Rooftop terrace with breathtaking views of the Manhattan skyline Prime Location Convenience: Very walkable to the R train at 63rd Drive station Steps from Queens Blvd for easy driving access Surrounded by supermarkets, restaurants, and everyday essentials Nearby Rego Center Mall, home to Costco, Bed Bath & Beyond, Ulta, TJ Maxx, and more Whether you're a first-time buyer, investor, or seeking a stylish home with unbeatable convenience, this Rego Tower corner unit delivers space, comfort, and modern elegance in one of Queens’ most desirable neighborhoods.

9729 64th Road Unit #7E, Rego Park

Listings courtesy of OneKey® MLS as distributed by MLS GRID. Based on information submitted to the MLS GRID as of . All data is obtained from various sources and may not have been verified by broker or MLS GRID. Supplied Open House Information is subject to change without notice. All information should be independently reviewed and verified for accuracy. Properties may or may not be listed by the office/agent presenting the information.